Returns & Exchanges

At Ambika Veg and Vegan Shop, we prioritize the freshness and safety of our plant-based products. Due to the perishable nature of our food items, returns are accepted within 24 hours of delivery if the product is damaged or incorrect.

Return Process

• 1.
  Report Issue

  Contact our customer support team via email or phone within 24 hours of receiving your order to report any discrepancies or quality concerns.

• 2.
  Provide Documentation

  Submit clear photographs of the damaged or incorrect item along with a copy of your digital receipt or order confirmation number.

• 3.
  Verification Process

  Our quality assurance team will review your claim to ensure it meets our food safety and return guidelines for perishable goods.

• 4.
  Resolution

  Once approved, we will initiate a full refund to your original payment method or arrange for a fresh replacement to be delivered at no extra cost.